In today’s digitally-driven world, businesses across various industries are constantly seeking innovative solutions to streamline their operations, boost efficiency, and enhance productivity. One such groundbreaking technology that has gained significant traction in recent years is Intelligent Document Processing (IDP). 

However, despite its proven benefits, there are still prevalent myths and misconceptions surrounding IDP, which often deter organisations from fully embracing its potential. In this blog post, we debunk some of the most common myths associated with Intelligent Document Processing across different industries.

Myth 1: IDP is only for large enterprises

A large Enterprise using intelligent document processing

Reality: While it’s true that many large enterprises have adopted IDP solutions, the technology is equally beneficial for small and medium-sized businesses (SMBs). 

According to a report by Grand View Research, the global Intelligent Document Processing market size is expected to reach USD 11.29 billion by 2030, driven by the increasing adoption of IDP solutions among SMBs to automate document-centric processes and improve operational efficiency.

Myth 2: IDP is suitable for specific industries like finance and healthcare

Reality: Contrary to popular belief, IDP solutions can be tailored to meet the unique needs of various industries, including manufacturing, retail, legal, and more. 

Research conducted by MarketsandMarkets indicates that the demand for intelligent document processing solutions is rising across multiple sectors due to their ability to process large volumes of structured and unstructured documents with accuracy and speed

Myth 3: IDP eliminates the need for human intervention entirely

Reality: While IDP automates repetitive tasks and reduces manual errors, it does not render human involvement obsolete. According to PWC, 52% of the respondents say they’re already exploring the benefits of humans and machines working together.

Intelligent Document Processing augments human capabilities by accelerating document processing, allowing employees to focus on higher-value tasks that require cognitive skills and decision-making abilities.

Myth 4: IDP is expensive and complex to implement

Reality: With advancements in technology and the availability of cloud-based IDP solutions, implementing Intelligent Document Processing has become more accessible and cost-effective than ever before.

Gartner reports that the average deal size for intelligent document processing (IDP) platform solutions increased by 28% in 2022, as implementations scaled to mitigate risk and improve productivity.

Additionally, many Intelligent Document Processing providers offer scalable pricing models and seamless integration with existing systems, making adoption straightforward for businesses of all sizes.

Myth 5: IDP requires extensive technical expertise to operate

Reality: While IDP leverages advanced technologies such as artificial intelligence (AI) and machine learning (ML), modern IDP platforms are designed with user-friendliness in mind. 

Many solutions offer intuitive interfaces and customisable workflows, enabling users with varying levels of technical expertise to easily configure and deploy intelligent document processing systems. Additionally, comprehensive training and support resources are often provided by intelligent document processing vendors to facilitate smooth implementation and adoption.

Myth 6: IDP is only beneficial for back-office operations

Representation of back-end operation in Automated Document Processing

Reality: While IDP is indeed valuable for automating back-office tasks like data entry and document classification, its benefits extend far beyond administrative functions.

For example, in the healthcare industry, intelligent document processing can streamline medical records management and claims processing, leading to faster patient care and reduced administrative burden. 

Similarly, in retail, IDP can optimise inventory management by boosting productivity - by automating purchase order processing, supplier invoice handling, and enhancing supply chain efficiency and profitability.

Intelligent Document Processing holds immense potential to revolutionise document-centric processes across various industries, driving efficiency, accuracy, and cost savings.

By debunking these myths and embracing IDP solutions, organisations can unlock new opportunities for growth and innovation in today’s competitive landscape.

In conclusion, Intelligent Document Processing is a versatile technology that transcends industry boundaries and empowers organisations to automate document-centric processes effectively.

By dispelling common myths and misconceptions, businesses can harness the full potential of IDP to drive digital transformation, enhance operational efficiency, and gain a competitive edge in the market.
 

Frequently Asked Questions 
 

1. What is an IDP product?

An IDP (Intelligent Document Processing) product is a software solution specifically designed to automate document-centric processes using AI and machine learning technologies. 

IDP products typically offer features such as document classification, data extraction, validation, and integration with existing systems.

These products aim to streamline tasks like invoice processing, contract management, forms recognition, and regulatory compliance by eliminating manual effort and reducing errors associated with traditional document processing methods.

2. What are IDP Examples?

Examples of Intelligent Document Processing (IDP) applications include:

Invoice Processing: Automatically extracting data from invoices, such as vendor details, invoice numbers, and line items, to streamline accounts payable workflows.

Contract Management: Analysing and extracting key terms and clauses from contracts to facilitate contract review, compliance monitoring, and contract lifecycle management.

Customer Onboarding: Automating the extraction and validation of customer information from application forms and supporting documents for faster and more accurate onboarding processes.

Claims Processing: Processing insurance claims by extracting relevant information from claim forms, policy documents, and supporting evidence to expedite claims adjudication and settlement.

Regulatory Compliance: Ensuring compliance with regulatory requirements by automating the extraction of data from regulatory documents and generating compliance reports or alerts based on predefined rules and thresholds.

3. How Accurate is Intelligent Document Processing?

Intelligent Document Processing (IDP) accuracy can vary depending on factors such as the quality of input documents, complexity of document types, and the sophistication of the IDP solution. However, modern IDP systems typically boast high accuracy rates, often exceeding 90% or even higher in ideal conditions.

Advanced intelligent document processing platforms leverage machine learning algorithms and natural language processing techniques to continually improve accuracy through feedback loops and iterative learning processes.

Additionally, intelligent document processing solutions often incorporate validation mechanisms to ensure the accuracy of extracted data, such as data validation rules and human-in-the-loop workflows for exception handling.

While IDP accuracy is impressive, it's essential for organisations to conduct thorough testing and validation to assess performance and identify areas for improvement.

Collaborative efforts between users and intelligent document processing providers can further enhance accuracy over time, leading to more reliable and efficient document processing workflows.

4. What Is The Market Size Of Intelligent Document Processing?

According to Polaris Market Research, the market size of Intelligent Document Processing (IDP) in 2024 is estimated to be around USD 2.39 billion. 

 

This figure underscores the substantial growth trajectory of IDP, indicating its increasing adoption across industries. The source forecasts a remarkable growth trend, projecting the IDP market to reach USD 18.89 billion by 2032, with a Compound Annual Growth Rate (CAGR) of 29.50%.

This exponential growth rate highlights the significant opportunities and demand for  intelligent document processing solutions in automating document-centric processes and enhancing operational efficiency.

5. What Documents Can Be Analysed By Intelligent Document Processing Solutions?

Intelligent Document Processing (IDP) solutions can analyse a wide range of documents across various industries. Some common examples include:

Invoices: Extracting key information such as vendor details, invoice numbers, line items, and totals for accounts payable processing.

Contracts: Analysing contracts to identify and extract critical terms, clauses, dates, and obligations for contract management and compliance.

Forms: Processing various types of forms, including applications, surveys, and registration forms, to extract relevant data fields for further processing.

Receipts: Extracting transaction details, merchant names, dates, and amounts from receipts for expense tracking and reimbursement workflows.

Financial Statements: Analysing financial statements to extract data points such as revenue, expenses, assets, liabilities, and cash flows for financial analysis and reporting.

Insurance Claims: Processing insurance claims forms to extract information related to policyholders, claim details, coverage, and loss events for claims processing and adjudication.

Medical Records: Extracting patient demographics, diagnoses, treatments, medications, and lab results from medical records for electronic health record (EHR) management and healthcare administration.

Legal Documents: Analysing legal documents such as court filings, contracts, and case documents to extract relevant information for legal research, case management, and compliance.

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