We provide a diverse range of automated banking kiosks to banks, assisting them in delivering an outstanding customer experience to their clients and achieving excellence in customer service. Our products seamlessly integrate with the CBS solutions of banks and have been successfully utilised by multiple public sector banks. In addition, our QMS is widely adopted by various private service organisations and the healthcare sector. Our kiosks and QMS machines are installed in challenging terrains throughout the country, and we efficiently maintain them with our trained workforce stationed at these locations. Our customised products for the banking industry include the following range of machines.
An affordable self-service kiosk equipped with a remote cheque deposit terminal that captures high-quality cheque images and MICR data for online processing. This system complies with RBI's CTS 2010 standards.
Self Service Pass Book Printing Kiosk (Model No. EPB300CB)
This kiosk is a unique solution designed for bank customers to manage passbook printing.
Hardware Specifications :
• Intel based system- Intel i3, 10th generation (minimum) or above, 3.10 GHz or above running on Windows 10 or above
• 1X1 TB HDD (Seagate/Samsung or equivalent)
• 8 GB DDR4 RAM (Micron/ Samsung/ Hynix or equivalent)
• External interface: minimum 4 USB ports, 10/100 mbps Ethernet card and audio port, Inbuilt SMPS to work on 230V 50 MHz power supply or external adapter ROHS certified, Mouse and Keyboard
• IPv6 compliance
• Anti-Vandal, Anti-scratch Size:15‖ minimum or more LED/LCD
• Type: Capacitive/SAW
• Material : Pure Glass
• Touch-Screen Resolution: 4096 touch points per axis within the calibrated area or higher
• Antiglare Surface : 6:1 minimum
• Light Transmission :> 90%
• Accuracy: Less than +1% error within the active area
• Response time : < 16 ms
• Endurance: Scratch resistant (must withstand more than 50,000,000 touches in one location without failure)
• Impact Resistant: meets GB9633-1988 and UL-60950- steel ball test or equivalent
• Operating Temperature : -5°C to 50°C
A kiosk that guides customers to the appropriate desk, reducing disorder and chaos in bank branches. This system dynamically manages customer queues in real-time.
An innovative solution that allows bank customers to open their accounts independently, without the need to interact with bank personnel.
The Multifunction Kiosk (MFK) is a one-stop solution that provides multiple services in a single kiosk, including account opening, debit card printing, cheque deposit, and passbook printing. It has been implemented in many of the 75 digital banking unit branches recently opened by the Prime Minister of India.
A technologically advanced, innovative kiosk that accepts cheques electronically with audio guidance.
Our E-Lobbies offer premium spaces with self-service kiosks designed to enhance the customer experience in high-visibility locations with heavy footfall. E-Lobbies host a range of automated banking kiosks, including ATMs, cash recyclers for deposit and withdrawal, passbook printing machines, and electronic/automated cheque deposit kiosks.
Self Service Pass Book Printing Kiosk (Model No. EPB300CB)
This kiosk is a unique solution designed for bank customers to manage passbook printing.
Hardware Specifications :
• Intel based system- Intel i3, 10th generation (minimum) or above, 3.10 GHz or above running on Windows 10 or above
• 1X1 TB HDD (Seagate/Samsung or equivalent)
• 8 GB DDR4 RAM (Micron/ Samsung/ Hynix or equivalent)
• External interface: minimum 4 USB ports, 10/100 mbps Ethernet card and audio port, Inbuilt SMPS to work on 230V 50 MHz power supply or external adapter ROHS certified, Mouse and Keyboard
• IPv6 compliance
• Anti-Vandal, Anti-scratch Size:15‖ minimum or more LED/LCD
• Type: Capacitive/SAW
• Material : Pure Glass
• Touch-Screen Resolution: 4096 touch points per axis within the calibrated area or higher
• Antiglare Surface : 6:1 minimum
• Light Transmission :> 90%
• Accuracy: Less than +1% error within the active area
• Response time : < 16 ms
• Endurance: Scratch resistant (must withstand more than 50,000,000 touches in one location without failure)
• Impact Resistant: meets GB9633-1988 and UL-60950- steel ball test or equivalent
• Operating Temperature : -5°C to 50°C
An innovative solution that allows bank customers to open their accounts independently, without the need to interact with bank personnel.
A technologically advanced, innovative kiosk that accepts cheques electronically with audio guidance.
The stages of Business Automation include:
Assessment and Planning: Identify Business Automation opportunities in current processes
Tool Selection: Choose Business Automation tools and technologies like CBSL's customised kiosks and QMS
Design and Integration: Develop and integrate Business Automation solutions with existing systems, such as CBS
Implementation: Deploy Business Automation systems and ensure proper functioning
Monitoring and Maintenance: Continuously monitor Business Automation systems and maintain them with a trained workforce
Optimization and Scaling: Optimise Business Automation processes based on real-time data and scale as needed
An automated kiosk is a self-service machine utilising Business Automation to enhance customer experience by providing various banking services without human intervention. CBSL offers automated banking kiosks, seamlessly integrating with bank CBS solutions.
These Business Automation kiosks include cheque deposit kiosks, self-service passbook printing kiosks, account opening and debit card printing kiosks, multifunction kiosks, digital cheque vaults, and E-lobbies.
They provide high-quality Business Automation services, digital account opening, and facilitate digital transactions round-the-clock. Strategically placed in high-visibility, high-traffic areas, these kiosks maximise accessibility and convenience through Business Automation.
A kiosk is important due to its role in enhancing customer service and operational efficiency through Business Automation. CBSL's automated kiosks, utilising Business Automation, help banks provide outstanding customer experiences and achieve service excellence.
These Business Automation kiosks offer high-quality services, free bank staff from routine duties, and control crowds during peak times. With round-the-clock assistance and strategic placement in high-traffic areas, these kiosks ensure maximum visibility and accessibility.
Business Automation also enables real-time dashboards for customised reporting, leading to cost savings and improved customer satisfaction through efficient Business Automation processes.
Queue management systems (QMS) are Business Automation solutions designed to manage customer flow and reduce wait times. CBSL's QMS, widely adopted by private service organisations and the healthcare sector, exemplifies effective Business Automation.
These systems control crowds, especially during peak times, by organising queues efficiently through Business Automation. QMS machines offer real-time dashboards, facilitating smooth service delivery and enhancing customer satisfaction.
Installed in challenging terrains and maintained by a trained workforce, CBSL's QMS ensures consistent performance and service excellence through Business Automation, demonstrating the impact and efficiency of Business Automation in various sectors.